Privacy Policy – Dr Ritz

Reflect With Dr Ritz Privacy Policy

Our contact details

1. Controllers of Personal Information

Any personal information gathered and provided to Reflect with Dr Ritz is controlled by Dr Ritika Consulting, Wellbeing and Therapies.If you have any questions about how we collect, store and use personal information, or if you have any other privacy-related questions, please contact us at any time by any of the following means:

2. When do we collect information?

We collect information from you when you register on our website, subscribe to the Reflect with Dr Ritz service, download a free or paid resource or enter information on our site.

3. The personal information we collect about you

The information you give us may include, but is not limited to, your name, address, e-mail address, job title, phone number, personal description, business overview, photographs, gender, age, date and place of birth, Twitter, Facebook, Instagram and Linkedin details.

4. Data retention: How long does Reflect with Dr Ritz keep your information?

Reflect with Dr Ritz will retain information for as long as it is necessary for us to fulfil the purposes that we describe in this policy. With respect to other specific data we hold: We hold personal information as set out above on file to tailor our marketing efforts until such time as this is no longer needed or a request is made for this information to be deleted.

5. How we may store and use your information

We, and the third party processors we use that act on our behalf such as mailing companies, courier/delivery companies, distribution companies, printing companies or freelance staff or consultants, and software providers which assist us in performing any contract we enter into with you, may collect, store and use your personal information listed above for the following purposes:

To schedule an appointment to speak with Dr Ritz or a consultant about a product or service – with your consent;
To allow us to better service you in responding to your customer service requests – with your consent;
To process your transactions – in order to fulfil our contractual duties to you;
To carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products and services that you request from us – in order to fulfil our contractual duties to you;
To provide you with information about other goods and services we offer that are similar to those that you have already read, purchased or enquired about – with your consent;
To notify you about changes to our service – as it is in our legitimate interest to do so;
To administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes – as it is in our legitimate interest to do so;
To improve our site to ensure that content is presented in the most effective manner for you and for your computer – as it is in our legitimate interest to do so;
To allow you to participate in interactive features of our service, when you choose to do so – as it is in our legitimate interest to do so;
As part of our efforts to keep our site safe and secure– as it is in our legitimate interest to do so;
To measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you – with your consent; A list of such third parties and agents is as follows:
Stripe: used by us to process online payments
WhatsApp: used by us to communicate with our clients

Your data protection rights
Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at info@drritika.co.uk if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at info@drritika.co.uk.

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:

Reflect With Dr Ritz Privacy Policy

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